Artificial intelligence and machine learning are the most disruptive technologies, according to IT professionals in the 2020 CIO Tech Priorities Poll. Respondents say these solutions — more so than cloud, IoT, and analytics — have the potential to significantly alter the way businesses and entire industries operate.

But where is machine learning having the most impact? That’s the question we posed to the IDG Influencer Network, a community of industry analysts, IT professionals, and journalists who contribute their knowledge and expertise to the broader IDG community. Here are some key takeaways from their responses.

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